Terms and Conditions

Definitions and interpretation

Please read all these terms and conditions.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, just phone us on 01279812865.

Application

Interpretation

Services 

Customer responsibilities

Personal information and Registration

Basis of Sale

Fees and Payment

Delivery

Risk and Title

Withdrawal and cancellation

Right to cancel

Commencement of Services in the cancellation period

Effects of cancellation in the cancellation period

Payment for Services commenced during the cancellation period

Deduction for Goods supplied

Timing of reimbursement

Returning Goods

Conformity

Duration, termination and suspension

Successors and our sub-contractors

Circumstances beyond the control of either party

Privacy

Excluding liability

Governing law, jurisdiction and complaints

Attribution

Model cancellation Form

GOLF LESSONS

Firstly welcome and well done for signing up to Golf Word Stansted’s lessons program, we are here to help you have fun, feel good and improve your golf and confidence. Here are some definitions of terms for this agreement: ‘You’ – You as the personal customer participating in a personalised programme or group session ‘We’ – Golf World Stansted Ltd ‘Services’ – Personal Coaching in Golf ‘Session’ – Your personal appointment or scheduled class time ‘Package’ – The specific programme agreed between you and Golf World Stansted ‘Lesson’ – The delivery of the lesson ‘Coach’ – The Coach that is assigned to deliver your lessons for Golf World Stansted.

COMMITMENT We have total belief in the effectiveness of our services, however, a team effort is needed to get results. Success requires personal commitment from you as well as Golf World Stansted. So that our working relationship is as successful as possible, you can expect a high standard of service from us. We promise to offer the following throughout your time with us:

In return for the above commitment from us, we expect a level of commitment from you:

To ensure you maximise the most from the purchased program. Your Programme of lessons will expire 12 months after date of purchase and there will be no refund.

GOLF LESSONS

Payment is by direct debit monthly using GOCARDLESS or for an entire year upfront. We reserve the right to suspend your membership and to exclude your child from the Academy if payment is not made. Yearly upfront payments are non-refundable. Yearly upfront payments are for a calendar year from date of payment if a child wishes to suspend lessons due to serious illness or injury the above points apply. Payment upfront is non-transferable between juniors.

Direct Debits by GOCARDLESS (or bank transfer where available) are taken every month to cover 30 sessions a year. The payment is the same amount each month. The 30 yearly sessions may be moved.

If your child’s place is cancelled by you giving notice, Golf World Stansted will invoice you for any lessons taken or available and not paid for. This invoice will be due within 7 days of sending.

This agreement may be terminated if either party is in serious breach of its obligations to the other.

Photography consent forms are mandatory for all Juniors. Photographs of children other than your own are discouraged.

Bullying, harassment, abuse, or other inappropriate behaviour by you or your child or guests is strictly forbidden and will result in expulsion and such other legal remedies as may be available.

You and your child must treat all Golf World Stansted customers, children, staff, and coaches with respect and consideration. Golf World Stansted do not tolerate rude, offensive, or aggressive remarks in any way. You must make yourself and your child aware of all the 11 safety rules and regulations at Golf World Stansted and comply with these regulations always.

If you have a complaint or concern which cannot be resolved by your child’s coach, please do contact Golf World Stansted privately and we will do our best to resolve the matter.

We reserve the right to make changes to these rules and will communicate any changes to you at the address or email specified. Proof of sending such notice shall be sufficient evidence of receipt. Please ensure we are kept up to date of any email address changes in order to continue the correspondence.

A 1 month notice period is required for termination of Junior Academy membership and nonrenewal. It can only be given in writing to Golf World Stansted:

lessons@golfworldstansted.co.uk

Disclaimer agreement – by purchasing this programme, you are agreeing to the statement below

I understand that elements of Golf World Stansted packages/classes can be physically demanding, as a condition of my enrolment, I accept full and complete responsibility for my own goals that I have established. This means that I acknowledge the recommendations made by Golf World Stansted and that I will advise Golf World Stansted of any illnesses which may hinder me playing golf. I agree to hold Golf World Stansted free and harmless of any and all liability for any subsequent injury or health complication that though unlikely, may result from or be aggravated by my participation in the packages/classes. I understand that I must notify Golf World Stansted no less than 24 hours of any changes or cancellations to my session timetable. I will also take it upon myself to inform Golf World Stansted of any changes to my medical history or current state of health.

WEDDINGS

Eight months prior to the event £5.00 per head based on provisional numbers, plus venue charge. Four months prior to the event £10.00 per person based on provisional numbers, plus venue charge. Between two and one month prior to the event date, £15.00 per person based on provisional numbers, plus venue charge.

FUNCTIONS